Support

We’re here to help and we take every message seriously. Typical response within 1 business day.

Email support

support@getmyfuturepath.com — typical response within 1 business day.

In-app feedback

Use the Feedback button inside the app to send bugs and product ideas with one click.

Security reports

Responsible disclosure: security@getmyfuturepath.com.

Status

Live health at /health.

FAQ

Is FuturePath financial advice?

No. It is an educational simulator. Consult a qualified professional before major decisions.

Do you connect to my bank?

No. All figures are entered by you.

How do I delete my account?

Email support@getmyfuturepath.com from the address on file and we’ll delete your data within 30 days.

Common help topics

I cannot sign in

Try password reset. If your email isn't recognized, contact support.

My report did not download

Reload the report page and re-run the download. Report the scenario id if it repeats.

My saved scenario is missing

Check the Scenarios and History pages. Household scenarios only appear in the matching mode.

My household invite did not arrive

Ask the sender to resend the invite. Check spam. Invites expire after 14 days.

I need to update my Financial Profile

Open Account or Simulate and edit your profile. Past reports keep their original snapshots.

I found a bug

Use the in-app Feedback button or email support with steps to reproduce.